PoCT Customer Support Officer
Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:
- Demonstrated interpersonal skills and the ability to work effectively as an individual and within a team.
- Demonstrated experience in supporting customers and providing high level customer service skills.
- Previous experience in Pathology department with knowledge of laboratory information systems
- Proven proficiency in using computer applications.
- Demonstrated experience with accurate preparation of documentation and data entry.
- Demonstrated troubleshooting and problem solving skills with a demonstrated desire to provide an excellent service to customers.
- Demonstrated effective oral and written communication skills with a pleasant and responsive telephone manner, both written and verbal English.
- Knowledge and understanding of quality assurance and quality control principles.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Brian Heffernan on Brian.Heffernan@health.nsw.gov.au
Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases
This is a Category A position. All Category A applicants must read and understand NSW Health Policy Directive PD2018_009 Occupational Assessment, Screening and Vaccination Against Specified Diseases. All new recruits must agree to comply with the requirements outlined in this policy. New recruits must provide evidence against specified diseases and comply with the requirements of this policy at their own cost prior to appointment.
The preferred candidate may be required to undergo a functional assessment prior to appointment.
Talent Pool
If the selection panel identifies more than one suitable candidate for the
role, an eligibility list will be created for future temporary and casual
vacancies.