Manager Recovery Regional, Corporate, Aeromedical and Control

Employment Type: Temporary Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 3
Salary Range: $127,150 per annum - $144,444 per annum + 11.5% super and benefits
Location: NSW Ambulance, State Operations Centre, Sydney Olympic Park
Closing Date: 10 April 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what it’s like to work for NSW Ambulance

Around the Grounds

 WHATS ON OFFER

• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Meal entertainment lowers your taxable income & increases your take home pay
• Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team
• Flexible / hybrid working conditions
• Accessible via Public Transport

ABOUT THE ROLE

NSW Ambulance is looking for a highly motivated and experienced leader to step into a key role within our Recovery Management team during an extended leave period. In this pivotal position, you’ll work alongside the Associate Director, Recovery to drive a strong, organisation-wide culture of recovery at work. You will lead a dedicated team managing the workers’ compensation function, supporting our Regional, Aeromedical, Corporate, and Control Operations. Beyond day-to-day leadership, you’ll play a crucial role in implementing our strategic plan, shaping procedures, programs, and initiatives that enhance return-to-work outcomes and deliver measurable performance improvements. We welcome applications from individuals seeking to make a meaningful contribution in this critical role.

Please refer to the Role Description and Position Conditions and General Info for further information.

Please note: This is a temporary full-time position for a period of twelve (12) months with possible extension.

ABOUT YOU

• Relevant tertiary qualifications (preferably Allied Health) and/or significant demonstrated experience in workers compensation, injury management or rehabilitation.
• Demonstrated experience leading a team of workers’ compensation and/or return at work professionals with a recovery at work focus in a large, diverse and complex organisation. This includes having a strong working knowledge of workers’ compensation legislation.
• Demonstrated experience in quality improvement principles, procedure development and implementation.
• Demonstrated experience in managing a complex psychological claims portfolio.
• Experience in effective planning, organising and problem-solving skills, including leading and supporting a team through change.
• Well-developed interpersonal, communication and negotiation skills, with demonstrated ability to successfully build relationships including interacting with injured staff, management and external stakeholders.
• Demonstrated people management skills, including the ability to supervise and motivate staff in a high-volume work environment, including an ability to deliver multiple outcomes within tight timeframes with attention to detail.
• Demonstrated ability to provide staff support, staff development, performance management and the early identification of unacceptable workplace behaviours and taking appropriate action such as investigation, resolution and monitoring of harassment and bullying, grievance issues and conflict resolution.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Provide an example of a difficult challenge you faced in trying to work cooperatively with someone who did not share the same ideas. What techniques or strategies did you implement to overcome the challenge and what was the outcome?

Question 2: Provide an example of how you led a team to become high performing and achieve the team strategy. What barriers did you face and how did you overcome them?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Megan Smith:

E: megan.smith10@health.nsw.gov.au

M: 0419 344 726

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement