AmbCAD Senior Analyst - CCRP

Employment Type: Temporary Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 3
Remuneration: $127,150 per annum - $144,444 per annum + super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 27 February 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what its like to work for NSW Ambulance

Around the Grounds

ABOUT THE ROLE

The Frontline Services Group (FSG) is the interface between ICT service providers such as eHealth and the NSW Ambulance user community for AmbCAD, the NSW Ambulance Triple Zero response ICT platform. The Control Centre Reform Program (CCRP) aims to accelerate the approach to new ways of working in response to the exponential increased demand for emergency services and a vision for future health services delivery models.

The AmbCAD Senior Analyst is a key role which is responsible for delivering ongoing application support and major service improvements. CCRP comprises of 80 strategic projects across NSW Ambulance and the role of the AmbCAD Support Analyst – CCRP is to provide ICT advice, implementation and business support to the CCRP activity stream within FSG on technologies such as Computer Aided Dispatch (CAD), Inter-CAD Electronic Messaging System (ICEMS), Mobile Data Terminals (MDTs), and mobile frontline communications systems, collectively referred to as AmbCAD.

Please refer to the Role Description  and Position Conditions and General Info for further information.

Please note: This position is for a period of up to twelve (12) months with possible extension. 

WHATS ON OFFER

• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program with extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations with discounted gym membership that both you and your family can enjoy
• Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities
• Accessible via Public Transport  

ABOUT YOU

We are looking for candidates with the below experience and capabilities:

• Expert knowledge of the technology utilised within the NSW Ambulance Control Centre environment, including but not limited to the Computer Aided Dispatch system and associated applications (AmbCAD and related applications).
• Project Management experience in either a project management role or a project support role, with experience in project documentation such as project management plans, implementation plans and status updates.
• Demonstrated highly developed communication, negotiation, consultation and collaboration skills, with an ability to listen and anticipate stakeholders’ expectations and concerns and maintain positive, productive working relationships.
• Strong analytical skills including demonstrated experience analysing and interpreting complex information from numerous sources, preparing and presenting analysis and reports, dealing with challenges creatively and achieving business focused solutions.
• Excellent organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results with a customer focused approach.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Provide an example of a written communication you have completed in order to recommend a course of action. Describe your approach and the outcome.

Question 2: Choose a project or piece of work you have done and describe how you allocated the resources that were needed to complete this work?

If you'd like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Melissa Willis via: 

E: melissa.willis@health.nsw.gov.au  

P: 0419899260

Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use 

Click here for information on our Diversity and Inclusion Statement