Peer Support Administration Officer
Employment Type: Permanent Full-Time, 38 hours per week
Position Classification: Senior Administrative Assistant Grade 3
Remuneration: $79,350 per annum - $81,322 per annum + 11.5% super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 20 April 2025
ABOUT NSW AMBULANCE
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
Hear what it’s like to work for NSW Ambulance
ABOUT THE ROLE
The role of the Peer Support Administration Officer is to provide effective and timely administrative support for a range of functions within People & Culture, Staff Health directorate. Working with the Coordinator Peer Support requires flexibility, adaptability and the ability to learn new functional activities and concepts in a timely manner, becoming familiar with all key duties of administrative requirements within Peer Support.
While activities undertaken in Peer Support will be directly aligned to the work within the specific section, duties will include the use of Microsoft Office, Microsoft Teams and SharePoint to generate a range of documentation, including the use of associated People & Culture Software programs to enter and maintain records and reporting. The incumbent is responsible for the maintenance and where necessary, the development and implementation of office procedures and system support to best support the Coordinator Peer Support. It will also include liaising with relevant stakeholders and obtaining information to assist the Peer Support Officers. This position holder will also be responsible for providing documentation and file management including the use of InReach and Stafflink, training coordination, reporting compliance, database and maintaining/monitoring various peer support mailboxes.
The position will work with the Coordinator Peer Support to effectively provide a high level of administrative systems and processes.
Please refer to the Role Description and Position Conditions and General Info for further information.
WHATS ON OFFER
Besides your salary, you’ll also have access to:
- Permanent employment, providing job security and stability
- Excellent remuneration and leave support including annual, parental, carers and more
- Allocated Days Off (ADO) once a month take a paid day off
- Additional Public Holiday
- Meal entertainment lowers your taxable income & increases your take home pay
- Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
- Staff Support Program - extensive free confidential and professional assistance for staff and their families
- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
- Discounted private health insurance
- Career development and growth opportunities
- Collaborative and supportive team
- Flexible / hybrid working conditions
- Accessible via Public Transport
- Excellent communication and collaboration skills
- Ability to quickly learn and adapt to new systems
- Proficiency in Microsoft Office, Microsoft Teams, and SharePoint
- Experience with file management systems such as InReach and Stafflink
- Proactive, adaptable, and solution-oriented
- Ability to effectively support the Peer Support Program Coordinator with efficiency and care
HOW TO APPLY
Please respond to the below two (2) pre-screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: Provide an example of a time when you adapted your communication approach to effectively engage with different individuals? How did you ensure your message was understood?
Question 2: Provide a recent example of a time when an unforeseen event required you to adjust your priorities or actions at work? How did you respond to the situation?
If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Mary Youssef:
E: mary.youssef@health.nsw.gov.au.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Click here for information about eligibility lists and Recruitment Pool use
Click here for information on our Diversity and Inclusion Statement
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