Patient Flow and Workforce Clinical Support Officer
Royal North Shore Hospital are seeking an experienced and dynamic administrative assistant to support the Patient Flow Manager, Nurse Manager Workforce and Deputy Director of Nursing and Midwifery within the Nursing and Midwifery Operations Team.
Employment Type: Permanent Full Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $1,309.71 - $1,350.53 per week
Hours Per Week: 38
Requisition ID: REQ583353
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' liv
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination, and racism.
Where you'll be working
Nursing and Midwifery Operations, Level 2, RNSH.
What you'll be doing
The Clinical Support Officer (CSO) within Nursing and Midwifery Operations (NaMO) at Royal North Shore Hospital (RNSH) will work under a broad supervision of the Patient Flow Manager, Nurse Manager Workforce and Deputy Director of Nursing and Midwifery (DDONM). The Clinical Support Officer (CSO) will be providing timely and accurate administrative support and human resource related functions to the Patient Flow Unit, Nurse Manager Workforce, and support the DDONM with RNSH CSO related matters.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Holds or is willing to undertake a Certificate III in Health Administration or has equivalent work experience.
- Commitment to and previous experience in customer service.
- Self-motivated with ability to meet tight deadlines under pressure.
- Capacity to undertake a diverse range of tasks as an effective member of a dynamic team, in a high volume, demanding work environment.
- Excellent team skills and able to work effectively in a busy multi-skilled team environment.
- Demonstrated technical skills and competency in secretarial work, word processing and other systems including Microsoft Suite (Word, Excel, Power Point). Experience with HealthRoster, ROB, Stafflink, Patient Flow Portal, and Citrix Applications would be preferred but not essential.
- Excellent organisational and problem solving skills, and ability to prioritise tasks.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Larissa Monney on Larissa.Monney@health.nsw.gov.au or 02 94631583.
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
Applications Close: 8 July 2025
