Patient and Family Experience Administration Officer
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- Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
- Effective communication skills, both verbal and written and the ability to deal confidently and courteously with people at all levels.
- Demonstrates experience in complex enquiry handling, providing exceptional, timely customer service in a sensitive and empathetic manner.
- Evidence of competency in the use of information technologies including email inbox management and the use of computer software systems to produce professional correspondence, presentations and data analyses.
- Demonstrated ability to work independently as well as part of a team, with an ability to be self-motivated in managing competing priorities with high attention to detail.
- Well-developed inter-personal skills and experience in managing challenging behaviour and conversations.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Gemma Hamilton on Gemma.Hamilton1@health.nsw.gov.au , 02 9463 1600 or 0436 637 909
Applications Close: 4 December 2020
