Discharge Patient Flow Concierge Lead

There is a new exciting role working at our Mona Vale facility in Northern Sydney Local Health District to support discharge planning and experience.

Employment Type: Permanent Part Time
Position Classification: Health Manager (Level 2)
Remuneration: $55.41 - $65.37 per hour
Hours Per Week: 19
Requisition ID: REQ573874

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.  

Where you'll be working
Part time role based at Mona Vale Hospital.

What you'll be doing
The Discharge Patient Flow Concierge Lead for each facility will provide high-level speciality support related to care coordination to improve communication, patient and carer experience and to deliver on patient flow outcomes. It will be a centralised team to work with the sites in a coordinated approach. The roles will assist with earlier and comprehensive discharge planning. The position will focus on leading improvement of the discharge patient flow process through collaboration with clinical multidisciplinary teams and provision of expert guidance to ensure efficient hospital operations and high-quality patient care.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria: