Administration Officer, Intellectual Disability Health

1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
2. Demonstrated excellent time management, coordination and organisational skills; including an ability to meet deadlines, coordinate referrals, coordinate clinics and meetings, schedule appointments, make sound judgments, set priorities and show initiative in the resolution of urgent issues in an environment of rapid change.
3. Demonstrated effective interpersonal and organisational skills including; excellent verbal and written communication skills, and effective negotiation skills; with a focus on maintaining relationships and working collaboratively with diverse stakeholder groups
4. Demonstrated experience with managing the administrative and secretarial activities of a clinic in a community health setting; including managing phone and email enquiries, typing reports, coordinating patient referrals and appointments and using the electronic medical record (eMR). A demonstrated ability to act as initial contact for people from a wide range of backgrounds and perspectives, some of whom could be frustrated or distressed
5. Demonstrated experience in providing high quality administrative support services, including preparation, collation and distribution of agenda, meeting papers, correspondence, minutes and briefs, and demonstrated capacity to exercise discretion in handling confidential and sensitive information.
6. Demonstrated commitment to providing a quality service & quality improvement initiatives in workplace practices and procedures, including the development of guidelines or procedures.
7. Experience in the use of Microsoft Office software with proven ability to use Excel to collect and compile data. Experience in the use of record keeping programs, virtual meeting and telehealth platforms and standard NSW Health systems such as eMR, ROB, Stafflink, Healthroster and IMS+.
8. Demonstrated ability and sound skills in health related data entry, maintenance of database and in support services such as preparation of reports, briefs and correspondence.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Emma Barr on Emma.Barr@health.nsw.gov.au or 02 8968 3400

Applications Close: 26 May 2020