Business / Systems Analyst
REQ120997 Requisition #
Employment Type: Permanent Full Time
Position Classification: Snr Analyst
Remuneration: $101,300 - $118,022
Hours Per Week: 38
Requisition ID: REQ120997

Northern NSW Local Health District is committed to reconciliation and strongly encourages Aboriginal & Torres Strait Islander people to apply for this position. All applications from Aboriginal & Torres Strait Islander people will be viewed most favourably.  For help with your application to this role visit Stepping Up, our online recruitment resource for Aboriginal people.


Please note, to apply for this position you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia.  For more information please see www.border.gov.au

Where you’ll be working
“A healthy community through quality care”

Northern NSW Local Health District is located in north eastern NSW, extending from Grafton in the south, to Tweed Heads on the Queensland border, and west to Tabulam and Urbenville.  Northern NSW offers a diverse range of landscapes and lifestyles, from world-heritage listed mountain ranges, to world-renowned surfing breaks, and everything in between. 


Our people live in some of Australia’s most vibrant regional centres, with first class infrastructure, unspoilt natural wonders, pristine coastlines, and a thriving arts scene. It’s a fast-growing region with rewarding careers and adventures to be found among the large cities, regional towns and relaxed rural villages. 


For more information visit Northern NSW Local Health District

What you'll be doing

Providing customer focused support of the NNSWLHD unified communications and collaboration systems including audio, video/web conferencing service to all sites and departments with the NNSWLHD.

  1. Demonstrated high level knowledge of the underlying technologies used in enterprise unified communications systems, videoconferencing systems, network technology architectures, web conferencing, consumer and enterprise IP telephony software and hardware.
  2. Demonstrated ability to diagnose faults, undertake minor repairs, compose reports and manage complex problems when required on audio and videoconferencing and equipment.
  3. Demonstrated experience in ICT infrastructure management, service delivery, change management and work practices with the ability to develop, interpret and apply policy to achieve strategic objectives and to adopt and refine relevant systems and processes for effective outcomes.
  4. Strong knowledge of Microsoft Operating Systems (Server and Desktops), control systems such as Crestron, AMX and Vantage and understanding of enterprise networks.
  5. Demonstrated experiencing working with unified communications and collaboration systems including audio and videoconferencing systems and other related infrastructure.
  6. Excellent interpersonal skills, oral and written communications skills and a positive approach to client service provision with an ability to work with minimum supervision, show initiative and coordinate resources.
  7. Capacity and willingness, including current driver’s license valid in NSW, to travel to facilities within the Northern NSW local health district, which may include overnight stay in regional / remote areas.
  8. Capacity and willingness to participate in an on call roster.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact David Riddle on David.Riddle@health.nsw.gov.au

Applications Close: 11th September 2019 

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