Mental Health and Drug and Alcohol Services Quality Manager - Lismore

MHDA Manager
REQ105861 Requisition #
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Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 3
Remuneration: $110,961 - $126,496 per annum
Hours Per Week: 38
Requisition ID: REQ105861

Northern NSW Local Health District is committed to reconciliation and strongly encourages Aboriginal & Torres Strait Islander people to apply for this position. All applications from Aboriginal & Torres Strait Islander people will be viewed most favourably.  For help with your application to this role visit Stepping Up, our online recruitment resource for Aboriginal people.


Please note, to apply for this position you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia.  For more information please see

Where you’ll be working
“A healthy community through quality care”

Northern NSW Local Health District is located in north eastern NSW, extending from Grafton in the south, to Tweed Heads on the Queensland border, and west to Tabulam and Urbenville.  Northern NSW offers a diverse range of landscapes and lifestyles, from world-heritage listed mountain ranges, to world-renowned surfing breaks, and everything in between. 


Our people live in some of Australia’s most vibrant regional centres, with first class infrastructure, unspoilt natural wonders, pristine coastlines, and a thriving arts scene. It’s a fast-growing region with rewarding careers and adventures to be found among the large cities, regional towns and relaxed rural villages. 


For more information visit Northern NSW Local Health District

What you'll be doing

The Quality Manager works closely with the Senior Leadership team and clinicians to ensure the implementation of a robust framework for quality improvement and risk management.  The position will be a key resource for NNSW Mental Health and Drug & Alcohol (MHDA) services, and play a pivotal role in overseeing quality improvement and risk management systems. 

  1. Recognised tertiary qualification in a health related field and/or demonstrated experience leading organisational-wide system improvement.
  2. Demonstrated experience in quality and clinical practice improvement methodologies.
  3. Demonstrated experience in applying the National Safety and Quality Health Service Standards, preferably within a mental health and drug and alcohol context.
  4. Demonstrated ability to work independently, and effectively collaborate with a diverse range of stakeholders in a complex and multidisciplinary environment.
  5. Experience in data and information management and analysis which supports continuous quality improvement.
  6. Demonstrated high level written and verbal communication skills including report writing.
  7. Experience in managing competing workload priorities with tight timeframes.
  8. Valid unrestricted drivers licence for use in NSW/Australia and willingness to travel in the course of employment, including overnight stays as required.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Geoffrey Norman on

Applications Close: 26th May, 2019 

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