Administration Officer (Patient Services Unit)

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Administration
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REQ482216 Requisition #
Employment Type:  Casual
Position Classification: Administration Officer Level 2
Location: Nepean Hospital
Remuneration: $31.21 - $32.24 per hour
Requisition ID: REQ482216
Applications Close: 10/05/2024

With CORE Values of Collaboration, Openness, Respect and Empowerment, 
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.


What we can offer you (for eligible employees):

•    Opportunity for extra tax savings through Salary Packaging 
•    Novated Leasing
•    Great education opportunities through Education Training Service which offers over 110 courses each year 
•    Access to our Employee Assistance Program (EAP) for staff and family members
•    Fitness Passport

What you will be doing:
An exciting opportunity exists within the Patient Services Unit who provide short term administration support/cover to services across Nepean Hospital.

We are looking for customer service driven candidates who are passionate about enhancing the patients’ journey whilst providing efficient and effective support to our frontline health care professionals. The role requires excellent communication skills, a high degree of accuracy and is responsible for providing consistent, high quality customer service as a person of first contact including, telephone, email enquiries and personal contact with clients.

Joining our casual administration team, you will gain valuable experience in a diverse range of rewarding roles; working within multidisciplinary teams who are committed to a positive work culture in an innovative environment. Opportunities for progression and career development often arise.

Applicants who have the availability to work afternoon and evening shifts are strongly encouraged to apply. 

An eligibility list may be created for future vacancies.

Interview screening requirements:
Candidates who are selected for an interview will need to provide evidence of a current NSW Children’s Guardian Working with Children Check (WWCC) number or submission of an application via: www.newcheck.kids.nsw.gov.au.

About us:
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region. 

NBMLHD is committed to achieving a diverse workforce. We strongly encourage and welcome applications from all ages and genders, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability. 

All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an Australian Immunisation Register (AIR) Immunisation History Statement certifying the worker cannot have any approved COVID-19 vaccines available in NSW. A NSW Health agency may require further information about the medical contraindication (including but not limited to an Immunisation Medical Exemption form – IM011 form). 
 
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.




Selection Criteria to be addressed:

  1. Previous administration experience including keyboard and data entry skills.
  2. Demonstrated capacity and willingness to work a varied and changing roster encompassing shifts in different roles across all services.
  3. Demonstrated attention to detail with a very high level of accuracy whilst working with a range of computer systems and processes.
  4. Understanding of and commitment to patient privacy and confidentiality
  5. Demonstrated experience and commitment to providing excellence in customer service providing examples of where you have gone above and beyond.
  6. Ability to identify daily work for completion, adapting priorities within a constantly changing environment to achieve quality service outcomes.



Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Jacqueline Cooke on Jacqueline.Cooke@health.nsw.gov.au

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