Executive Director, Clinical Operations - NSW Ambulance

About you

We are seeking motivated and committed individuals who can demonstrate the following attributes:

* Provide strategic leadership and guidance to a diversified workforce to ensure the delivery of safe, quality and consistent services, initiatives and programs in accordance with NSW Ambulance’s strategic direction
* Identify the needs and priorities for NSW Ambulance over short- and long-term periods through the preparation of statewide operational plans and budgets and lead their implementation
* Provide strategic and visionary leadership for the ongoing development, planning and implementation of change management initiatives to ensure that NSW Ambulance supports a world best practice patient journey by providing efficient and effective services in response to requests for ambulance services
* Drive the overall performance of the clinical operational plans, directorate programs and services by implementing agreed performance goals, standards, and measures at a whole of service operations level to form the basis for evaluation of effectiveness and identify appropriate performance goals, benchmarks and patient satisfaction measures to support a high-performance culture
* Lead and direct the process of organisational and system changes across the portfolio to foster an environment of continuous improvement and the provision of safe, quality services to the community
* Develop and establish operating procedures consistent with public sector wide policies and objectives and facilitate their satisfactory execution 
* Lead the development of effective emergency management planning to enable NSW Ambulance to meet legislative requirements in accordance with the State and Ministry of Health disaster plans and act as the primary escalation point for urgent, complex or highly sensitive operational issues, determining appropriate responses and the need for further escalation
* Ensure a positive workplace culture where bullying, harassment and inappropriate workplace behaviors are not tolerated

Applying for this role 

Please review the role description and submit your up-to-date resume and a brief cover letter including a short statement in response to the two target questions (1-2 pages) 

1. How do you ensure there is a culture of engagement, accountability and support that will enable your team to work on their priorities and collaborate to achieve their objectives. How have you achieved this in your current or prior work environments?   
2. Provide an example of a state-wide health project or change you led that required leading a multidisciplinary team, significant stakeholder engagement, and change management. What challenges did you experience, what were the major risks and how did you overcome them? 

For role related queries or questions contact Amanda Soliman on Amanda.Soliman@health.nsw.gov.au  and quote REQ551494. 

Closing Date: 28 February 2025

Our commitment to diversity and inclusion

At NSW Ambulance, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Don't miss your chance to embark on this fulfilling journey! Apply now!