Service Quality Lead

📁
Payroll
💼
HealthShare NSW
📅
REQ227761 Requisition #
Thanks for your interest in the Service Quality Lead position. Unfortunately this position has been closed but you can search our 1,951 open jobs by clicking here.

How to apply

During the application process, you will be required to attach your resume and provide answers to the Targeted Questions below. You must ensure your answers make reference to all of the Essential Requirements listed in the Position Description prior to submitting your application.

  • What leadership strategies do you utilise and implement to develop staff capabilities and ensure goals are achieved? In your answer provide specific examples and identify any challenges you have overcome and any notable achievements as a leader.
  • How would you lead the Service Quality team to translate HealthShare’s strategic direction into operational goals? In your example, describe how you would build a shared understanding of the link to core business outcomes.
  • Give an example of when you have identified, developed and implemented a continuous improvement initiative. What was the improvement, what process did you implement and what was the outcome? In your answer identify any challenges you encountered and how you ensured team members embraced change.

You will be asked to complete a psychometric assessment (e.g. personality and cognitive abilities assessments) in the recruitment process for this position.

All permanent, temporary and casual staff are eligible to apply.

Only candidates with current Australian work rights (Australian citizens, permanent residents, valid work visa) will be considered.

Vaccination Requirements

This is a NSW Health Category B position.

Need more information?

For role related queries or questions contact Katrina Harkins via email at Katrina.Harkins@health.nsw.gov.au.

HealthShare NSW are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you require any assistance with your application or have any questions about this position, please follow the links below.

Talent Pool

If the selection panel identifies a surplus of suitable candidates for the role, an eligibility list may be created where candidates may be offered casual, permanent or temporary full-time or part-time positions within the next 6 months.

Applications Close: Midnight, Wednesday, 19 May 2021

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