End User Computing Officer

• Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
• Well-developed written and verbal communication skills with ability to write reports and present findings, and excellent customer service orientation with the ability to communicate effectively with a wide range of stakeholders.
• Understanding of effective identification, investigation and response to security incidents or weaknesses in the organisation’s security with some experience in assisting with the development of appropriate solutions.
• Experience in the deployment and management of personal computers, desktops, laptops and other networked end user equipment.
• Good skills supporting Microsoft Windows Operating Systems and the Microsoft Office Suite and other common end-user applications.
• Understanding of internet / intranet and remote access technologies including networking protocols, particularly TCP/IP.
• Experience in the provision of end user computing support, including PCs, peripheral, printers, video conferencing and nominated audio-visual devices, mobile devices.
• Knowledge of ticket management systems and understanding of how these systems support workload management and improvements in customer service.

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For role related queries or questions contact Dean Bassett on Dean.Bassett@health.nsw.gov.au or 02 8877 5212

Applications Close: 26 November 2019