Clinical Applications Systems Administration Support Officer, Malabar - PFT

IT Support & Administration
REQ136930 Requisition #
Employment Type: Permanent Full Time
Position Classification: Programming Super
Remuneration: $94,766 - $104,346 p.a plus employers contribution to superannuation and annual leave loading.
Hours Per Week: 38
Requisition ID: REQ136930

Justice Health & Forensic Mental Health Network is a state-wide Specialty Health Network delivering health care to adults and young people in contact with the forensic mental health and criminal justice systems across community, inpatient and custodial settings.

The Clinical Applications System Administration Support Officer is one of two in the Clinical Applications team who will ensure the ongoing and efficient operation for all clinical applications through the provision of functional support services. Clinical applications include, but are not limited to, iPM PAS, Orion Health eMR (JHeHS), CHIME, CDN PACS/RIS, PIRC2 and Connections databases.


• We offer great Salary packaging and Fitness Passport to eligible staff to enhance benefits.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.


Justice Health & Forensic Mental Health Network is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

  1. Experience or ability to gain experience, in the configuration and administration of at least three of the following clinical applications: Cerner PAS, Cerner eMR, iPatient Manager (iPM) PAS, Orion Health Hospital, Orion Clinical Data Repository, Orion Clinical Workflow Suite or CHIME. Qualification in a Health, Information or Business field, equivalent work experience, or, a combination of study and work experience. Experience in the NSW Health Service or a knowledge of NSW Health strategy relating to health information an advantage.
  2. Demonstrated experience in maintaining IT applications in areas such as account management, support, application configuration, eform development, technical documentation and data integrity.
  3. Proven ability to make decisions through the exercise of sound consultation, collaboration and negotiation with demonstrated experience in establishment and maintenance of standards in a corporate ICT environment including knowledge of ITIL and ISO IEC 27001 standards.
  4. Highly developed oral and written communication skills with proficient skills in MS Word, MS Excel and MS Visio.
  5. Extensive experience in delivering support to users of health information systems including the ability to embed use of health IT systems into clinical operational business processes.
  6. Demonstrated capacity to manage several jobs simultaneously and meet tight deadlines in a high pressure environment including excellent problem solving ability and a commitment to customer service.
  7. Current NSW Driver’s License and willingness

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Pauline Madden on

Applications Close: 18 November 2019 

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