System Performance Support (SPS)

The ​System Performance Support​ ​​Branch has the lead role in monitoring the performance of Health Services by working in close partnership with health service executives, senior managers and clinicians as well as other parts of the Ministry and pillar organisations.

Staff within the branch provide expert strategic advice on issues and obstacles that may adversely impact on health system performance, identify performance issues, assist Health Services in the development of recovery plans and commission support for the implementation of recovery plans. The branch also provides coaching for managers, executives and boards as required.

The branch promote the implementation of state-wide initiatives that improve and enhance the delivery of high quality, efficient and effective health services in NSW.

The SPS provides advice, source and coordinate expert support to areas of underperformance identified by the Performance Management Framework.

Programs within SPS are:

Rostering Best Practice

Community Packages

Whole of Health Program

Integrated Care in NSW

Patient Flow Portal