Senior Manager

Employment Type: Temporary Full Time (up to 1 February 2026)

Position Classification: Health Manager Level 5

Remuneration: $166,678 - $186,448, plus Superannuation

Location: 1 Reserve Road, St Leonards NSW, in a hybrid working environment

Hours Per Week: 38

Requisition ID: REQ546061

Closing Date: Friday 7 February 2025 (11:59PM)

Join the NewGen Matrix team in the System Management Branch at Ministry of Health for an exciting temporary opportunity and be part of the team enriching health in millions of ways every day.  

About us

• We offer robust development and growth support to all our employees, ensuring you have the resources and opportunities to thrive in your career.
• Explore boundless potential in a dynamic environment.
• Join a passionate team dedicated to innovation and creativity.

About the role

You will be working with a diverse and dynamic team within the NewGen Matrix Project in the System Management Branch, System Sustainability and Performance Division based at 1 Reserve Road, St Leonards, NSW 2065.  

A NewGen Patient Allocation Matrix provides a unique opportunity for NSW to better manage the distribution of patients across emergency departments, based on their capacity at any given point of time. This will reduce pressure on the health system and minimise the number of ambulances waiting to offload their patients. Paramedics will also be provided with real-time information to support their decision-making when selecting an appropriate destination for their patient’s care.

This is a temporary role, Health Manager level 5, starting salary from $166,678 - $186,448 plus Super, with a 38-hour work week. There will be multiple positions filled through this recruitment. 

What you will do

The Senior Manager NewGen Matrix will be responsible for managing the progression of the NewGen Matrix project including and not limited to:

• Lead and manage the engagement of stakeholders to identify requirements and design for custom systems.
• Manage and facilitate interviews, small focus groups, working parties and other meetings with stakeholders ranging from front line clinical staff, community based clinicians, finance/revenue staff, IT staff and/or Health Executives.
• Proactively assess, identify and report any issues or risks that may impact the timely delivery and/or quality of the developed solutions to the Director, Operations and Program Support Unit.
• Lead and participate in multiple strategic Program streams by completing and updating project documentation; managing scope; adjusting schedules when necessary, in line with agreed program management governance arrangements.
• Provide subject matter expertise on developed systems and liaison between business stakeholders and development resources.

About you

We are seeking motivated and committed individuals who can support the work of NSW Health with:

• Superior skills and experience in managing all stages of the project cycle (planning, development, implementation, monitoring and evaluation).
• Tertiary qualifications in a relevant discipline, such as communications, health management, nursing, allied health, and experience working in a Local Health District and/or NSW Ambulance
• Highly developed analytical skills including the ability to analyse and interpret highly complex information from numerous sources, exercise independent judgement in a dynamic interagency policy environment, prepare and present analysis and reports, deal with challenges creatively and achieve business focused and innovative solutions.
• Highly developed interpersonal, influencing and negotiation skills with extensive experience engaging, collaborating and influencing key stakeholders and customers at a senior level to influence and achieve optimal business outcomes.
• Superior organisational skills and experience working in a high volume and demanding professional environment with proven capacity to lead and manage highly critical and complex projects. This includes meeting specified outcomes and time frames, while anticipating problems, developing contingencies and negotiating solutions.
• Proven capacity to develop and implement strategic initiatives, including the capability to plan, manage change, improve performance and project manage.
• Demonstrated leadership skills including demonstrated experience developing the capability of a team, establishing, monitoring and ensuring achievement of clear performance objectives, coaching and advising staff, and fostering a collegial, professional work environment.

How to apply

At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by attaching a response to the two target questions below.

Target Questions (1-2 pages)

1. Describe a time when you have had to manage competing interests or views of different stakeholders. How did you manage expectations and maintain a collaborative relationship with stakeholders?
2. In this role, you will be expected to provide expert advice to senior leadership and stakeholders within NSW Health and also external agencies. How would you describe your approach to preparing such advice in a time critical and high-pressured environment?

For role related queries or questions contact Ashlee Laidler on ashlee.laidler@health.nsw.gov.au and quote REQ546061.

If you do require any adjustments to the recruitment process during the recruitment process, please contact Rebecca Chan on rebecca.chan3@health.nsw.gov.au 

Closing Date: Friday 7 February 2025 (11:59PM)