Lobby Concierge

Selection Criteria 

1. Demonstrated ability in providing high-level customer service with experience in a similar role as front-line staff for a large, complex organization.
2. Knowledge and use of multifaceted telephony system.
3. Proficiency in the use of Microsoft Office software with typing skills.
4. Demonstrated ability to work effectively with other staff in a team environment promoting a positive workplace culture.
5. Effective interpersonal and communication skills, both oral and written and ability to liaise with people at all levels.
6. Experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results.
7. Demonstrated ability to proactively manage workload and to work independently with minimal supervision.
8. Ability to problem-solve and resolve issues in a fast and professional manner.

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Joy Stevens on Joy.Stevens@health.nsw.gov.au. 

Our commitment to Diversity and Inclusion 
At the NSW Health we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative. 

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

COVID-19 Vaccination Compliancy 
All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an Australian Immunisation Register (AIR) Immunisation History Statement certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Additional information

• These are temporary roles up to 12 months.
• Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
• If you are Current NSW Health, NSW Ministry of Health and NSW Government staff and are looking for opportunity of Secondment, you must have your manager’s approval prior to expressing interest.

For more information about working at the NSW Health, please visit our career portal.   

Applications Close: 7 April 2024 (11:59PM)