Connected Care Project Officer

Join our Connected Care Team in System Performance Support at Ministry of Health for an exciting ongoing employment opportunity and be part of the team enriching health in millions of ways every day.  

About us  

• Join the Connected Care team to lead key initiatives, including Collaborative Commissioning, shaping the future of care in the community reform across NSW.
• Work closely with PHNs, LHDs, consumers, and internal teams spanning data/evaluation, finance, and clinical expertise to develop structured, system-wide solutions.
• We are committed to your growth and development, providing the resources and opportunities you need to excel in your career.
• Build your career in supporting system wide change to improve access to care for the people of NSW

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

About the role

With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

Join us at the forefront of healthcare reform in NSW as we implement a refreshed approach to Collaborative Commissioning. As a Project Officer in the Connected Care team, you will play a key role in strengthening partnerships between hospitals, primary care, and community services to deliver more connected, patient-centred care. Working closely with health services, Primary Health Networks, consumers and internal Ministry teams, you will help design and deliver innovative, practical solutions that bridge gaps in care. This is an exciting opportunity to build your career while contributing to system-wide reform that makes a real difference. We are committed to supporting your professional growth in a dynamic, supportive environment where your work truly matters.

The Project Officer supports the development and implementation of a range of projects and policy initiatives that contribute to achieving the Connected Care Team’s priorities in alignment with Government objectives. The role performs project management and policy support activities and provides informed advice to enable the System Performance Support Branch to oversee reforms that support the future vision for the health system. The System Performance Support Branch team works in close partnership with health service executives, senior managers, and clinicians, collaborating closely with other Ministry of Health and health pillar staff to support the performance and sustainability of health services.

A key focus for the Connected Care team is implementing new partnership approaches to support people at risk of hospital attendance and assist individuals reintegrating into the community after hospital care. Connected Care has the ability to inform, connect, personalise, accelerate, and complement existing services to deliver care across the continuum — from disease prevention and treatment to ongoing monitoring. Through the refreshed Collaborative Commissioning approach, there is a significant opportunity to relieve pressure on Emergency Departments and hospitals by delivering integrated care solutions that are locally-driven and patient-focused.

Health Manager level 2, starting salary from $109,857 - $129,624 plus Super, with a 40-hour work week.

What you’ll be doing

• Support the Senior Manager and broader Connected Care team to implement the refreshed Collaborative Commissioning approach, including preparing reports, maintaining project documentation, and monitoring project milestones across Local Health District and Primary Health Network partnerships.
• Assist with procurement and management of commissioned services and support contracts, ensuring deliverables align with the objectives of Collaborative Commissioning initiatives.
• Provide timely advice to managers and executives on operational and strategic issues impacting the delivery of Collaborative Commissioning projects, drawing on stakeholder feedback and emerging best practice.
• Conduct research and analysis on local models of care, service integration challenges, and partnership outcomes to develop evidence-based recommendations that drive program improvements.
• Build and maintain strong working relationships with LHDs, PHNs, and other partners through effective communication, consultation, negotiation, and problem-solving to support the achievement of collaborative, system-wide care reform goals.

About you

We are seeking motivated and committed individuals who can support the work of NSW Health with:

• Demonstrated experience gained in a health related industry, working effectively and cooperatively within a team environment with the ability to work autonomously.
• Demonstrated knowledge and experience in health related project management with the ability to plan, organise, and implement projects on time.
• Demonstrated excellent organisational skills, the capacity to successfully complete several tasks concurrently and to achieve competing deadlines.
• Demonstrated high level and effective communication skills (both verbal and written) including the ability to synthesise and present complex concepts to diverse audiences.
• Demonstrated ability to prepare complex reports and a wide range of government documents, which include reporting of data.

How to apply

At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND explaining your interest and motivation in applying for this role and highlighting your relevant skills.

For role related queries or questions contact Marisa Rose on marisa.rose@health.nsw.gov.au and quote REQ567630.

If you do require any adjustments to the recruitment process during the recruitment process, please contact Rebecca Chan on rebecca.chan3@health.nsw.gov.au

Closing Date: Tuesday 13 May 2025 (11:59PM)