Resource Officer
Are you an organised, detail-oriented individual who thrives on keeping things running behind the scenes?
We’re looking for an enthusiastic Administration Officer Level 2 to join our Oral Health Support Unit, providing essential administrative support to the Resource Officer (AO Level 4) and the broader oral health team.
This is a great opportunity to build skills in workforce coordination while supporting a vital public health service.
Renumeration: $32.30 - $33.37 per hour + Superannuation + Salary Packaging
Tentative Interview Date: Wednesday, 30th of April 2025
This is a fantastic opportunity to contribute to the delivery of vital public dental services across the region, working alongside a highly committed team within NSW Health.
About the Role
This district-wide support role plays a key part in ensuring our oral health clinics are resourced effectively and efficiently to meet the growing needs of our patients.
As an AO Level 2, you will work closely with the AO Level 4 Resource Officer to assist with:
- Providing administrative support for the rostering of over 250 clinical and administrative staff across 22 dental clinics
- Assisting with shift creation and publishing using HealthRoster
- Supporting coordination of unplanned leave backfilling, rural rotations, extended hours clinics, and GA session rostering
- Managing leave tracking, ADO allocations, and education release requests
- Responding to StaffLink, payroll, and general leave inquiries
- Supporting travel and accommodation bookings and helping administer the Oral Health Fee for Service Scheme
- Maintaining accurate records, updating internal systems, and communicating with clinical teams to support day-to-day operations
This is a great opportunity to build skills in workforce coordination while supporting a vital public health service. This position is full time; however, part time/job share arrangements may also be considered.
What We're Looking For
A can-do attitude and a willingness to learn and we can teach you the rest!
We’re seeking a motivated team player who can:
- Work efficiently in a fast-paced environment and manage competing priorities
- Demonstrate excellent attention to detail and maintain accurate records
- Communicate effectively and professionally with a wide range of staff
- Use or quickly learn systems such as HealthRoster, StaffLink, and other digital platforms
- Take initiative and work both independently and collaboratively
This role is ideal for someone with previous administration experience, especially within healthcare or a high-volume scheduling environment.
Why Join Us?
- Be part of a supportive, purpose-driven team making a real difference in community health
- Develop skills in rostering, coordination, and systems support with clear career progression pathways
- Enjoy job stability and professional development opportunities within NSW Health
- Help deliver essential services that support healthier smiles across the region
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Information for your Application.
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jeffrey Paget at Jeff.Paget@health.nsw.gov.au
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
Information for Applicants:
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
Aboriginal and Torres Strait Islander candidates are encouraged to apply. Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
