Casual Administration Officer

Balance Work, Life, and Purpose – Join Our Team as an Administration Officer Today

Remuneration: $32.30 - $33.37 Per Hour + Superannuation
Employment Type: Casual
Position Classification: Administration Officer Level 2
Locations: Newcastle Community Health Service, Raymond Terrace Community Health Centre, Westlakes Community Health Service, Western Newcastle Community Health Service, Eastlakes Community Health Service, Nelson Bay
Requisition ID: REQ549970
Closing Date: Monday 3rd March 2025

Join our team as our Administration Officer and provide essential administrative support!

About the role:

Our Casual Administration Officer is responsible for the efficient and effective provision of administrative/clerical services to the clients and staff within GNLH-ICS across all locations. 

In this role you will be responsible for the following tasks:

• Provide consistent, high-quality customer service as the first point of contact for telephone, email, and in-person enquiries.
• Respond to general reception enquiries, answer incoming calls, and ensure accurate message transfer to support patients and staff.
• Provide secretariat support for meetings, including agenda and minutes preparation, room bookings, and organising video/teleconference facilities.
• Establish and maintain strong working relationships with staff at all levels to achieve outcomes.
• Implement and maintain an organised, up-to-date filing system to meet privacy and confidentiality obligations.
• Ensure accuracy in completing, recording, and filing all related paperwork.
• Prioritise workload effectively and perform duties responsibly.

Where you’ll be working:

• Working as part of Greater Newcastle Lower Hunter – Integrated Care Services (GNLH-ICS). GNLH-ICS has services located across seven sites throughout Lake Macquarie, Newcastle, and Port Stephens local geographical areas. GNLH-ICS comprises an extensive range of generalist and specialised home-based and centre-based clinical Community Health Services, providing services primarily for adults across six major Community Health Centre sites at Newcastle, Raymond Terrace, Toronto, Wallsend, Nelson Bay, and Windale.
• You will join our exceptional team, where members are deeply devoted and committed to their roles. Their unmatched dedication to delivering superior patient care distinguishes them as truly remarkable professionals.

About you:

• You will have clear communication skills, strong customer service, time management and organisational skills, sound skills in IT, and an eye for detail and accuracy.
• You are available to do shifts from Monday to Friday and be committed to work shifts at all locations within GNLH-ICS, sometimes at short notice.

Additional information:

• If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.
• Interviews are scheduled to be carried out the week commencing the 10th of March 2025. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.