Administration Officer (Targeted)
Are you looking to start your administration career in Health? Apply now for one of our amazing Casual positions!
A career at John Hunter Hospital is for people who want to make a tangible and lasting difference in our community. It is for people who are looking for choice and opportunity through the scope and scale of our roles, projects and the diversity of our people.
Remuneration: $32.30 - $33.37 per hour + Superannuation
Employment Type: Casual
Position Classification: Administration Officer Level 2
Location: Awabakal Country | John Hunter Hospital (onsite)
Requisition ID: REQ544916
Closing Date: Monday 27th January 2025
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access.
You will be working on Awabakal Country at the John Hunter Hospital (JHH).
This is an exciting opportunity to join our organisation, focused on an excellent patient care and first-class service delivery. The casual administration officer will be used to backfill unplanned leave within all our departments within Outpatients, Mailroom and Switchboard. Being a casual is an amazing opportunity to get your foot in the door into Health and expand on your administration skills through various admin positions.
We have casual vacancies within our outpatient clinics, outpatient contact centre and switchboard. No two days are the same.
What you will be doing
Working within the JHH Outpatients large service providing access and support for outpatient specialties across John Hunter Hospital. Shifts range from 6am to 6pm. You will be located at either John Hunter Hospital or James Fletcher. In clinic you will be arriving patients for their appointments, booking following up appointments, administration preparation for busy clinics. In the contact centre you will be taking calls from the general public and GPs in relation to appointment bookings, booking appointments, general enquiries, communicating with clinical staff.
Our switchboard operators are responsible for the efficient and effective provision of the switchboard services to all incoming call the John Hunter Hospital. The Switchboard is a 24/7 service that manages thousands of calls daily from internal and external stakeholders. The Switchboard staff are the front lone of the hospital, helping our community get the information they require in a timely and professional manner.
About You
The successful candidate will be reliable with excellent communication and customer service skills and the ability to work in a fast-paced environment. You will have computer knowledge, retain information well, the potential to work shift work as we do have a 24/7 service, great phone manner and a background in customer service. The position also requires you to have a flexible attitude and the capacity to establish and maintain positive working relationships with staff at all levels of the organisation.
We’re committed to supporting your growth, training, and development! A training plan will be implemented as you start, and the followed to ensure you are supported. We also have carious range of online courses to help support your development along the way.
Benefits of Working in This Role
- Career Growth – Access professional development, training to advance your administrative career.
- Supportive Work Environment – Join an inclusive, collaborative team that values and supports your contributions.
- Job Stability – Enjoy long-term career prospects in the growing healthcare sector.
- Variety of Tasks – Experience dynamic and engaging work with diverse administrative responsibilities.
- Community Impact – Play a vital role in ensuring high-quality patient care, positively affecting the local community.
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer;
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jessica King on Jessica.King4@health.nsw.gov.au
Information for Applicants:
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
#Aboriginal Employment
