Administration Officer - Targeted

Administration Officer – Targeted

The Maitland Hospital/ Awabakal Country

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About the role: 

The Maitland Hospital has exciting opportunities for self-driven and hardworking casual Administration Officers to join our teams and play a vital role in supporting our Clinical Staff in various departments including the Emergency Department and Outpatient Services. An Emergency Department is part of a Hospital that provides emergency care to people who need urgent medical attention. The Emergency Department runs 24/7 including public holidays. Outpatient services enable patients the receive care without hospital admission, reducing the demand on other parts of the health system, as well as providing a critical link between primary and tertiary health care. Outpatient clinics include a range of Doctors, Nurses and Allied Health Led Clinics.

In this role you will provide consistent, high-quality customer service as a person of first contact including telephone, email enquiries and personal contact with patients and our multidisciplinary team. 

The successful applicants must be willing to work 24/7 shift work including weekend work.

Where you’ll be working: 

• Maitland Hospital is a health facility for the Upper and Lower Hunter Regions. The urban/rural population serviced is approximately 72,000 and incorporates Maitland, Cessnock, Kurri Kurri, Singleton, Muswellbrook, Dungog and Raymond Terrace. The hospital is located 35 minutes from the John Hunter Children's Hospital and transport by air or road is facilitated by NSW Ambulance Services.
• The various teams in the hospital work hand in hand, creating a tightly-knit and supportive network that ensures seamless operations and the best patient outcomes.

Benefits: 

• Fitness Passport.
• Employee Assistance Program (EAP) for staff and family members.
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
• Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy.
• Career Development opportunity.
• This role will be supported through an induction and training plan including face to face and online training, as well as a mentor to help ease you into the role.

About you:

• You will have excellent interpersonal and communication skills, superior time management and attention to detail. 
• You will be a dedicated and enthusiastic team player with the ability to think on your feet and complete work within allocated timeframes. 
• You will be available to work 24/7 shift work.
• You have the ability to plan and prioritise their workload in a busy clinical environment, as well as accomplished customer service and administration experience.

Additional information:

• If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Katie McFadyen on Katie.McFadyen@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.  For more information, please visit:  http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations. 

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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