Health Information Manager

Lead with Purpose and Deliver with Impact! 

Renumeration: $109,857 - $129,624 Per Annum + Superannuation + Salary Packaging
Location: Maitland - Onsite
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Hours Per Week: 38 hours per week
Requisition ID: REQ565760
Closing Date: Sunday, 18th of May

About the role:
Overseeing the operations of the Health Information Services within the Lower Hunter Sector, including Cessnock, Maitland, Kurri and Dungog. You will manage KPIs, timelines, and Workflows to ensure secure storage of patient information. But most importantly—you’ll lead people.

Joining the team your primary focus will be to provide stability, clear direction, and consistent support. While a sound understanding of coding and relevant policies is required, this role is first and foremost about people. We’re seeking a leader who can foster growth, nurture individual potential, and empower the team to perform at their best.

Your key responsibilities will include:

• Lead a dedicated team managing clinical documentation, medico-legal requests, and privacy matters—ensuring compliance with relevant legislation and internal policies.
• Support and guide staff through change, using your leadership skills to build a collaborative, high-performing team culture while navigating complex workplace dynamics.
• Utilising patient administration systems and clinical coding expertise (ICD-10-AM) to manage data collection and prepare reports that support performance monitoring, activity-based funding, and research initiatives.

We’ll set you up with a thorough handover, regular check-ins, and the right people around you to succeed—not just at the job, but as a leader.
Learn more about the role here: Position Description

What we can offer you:

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• Comprehensive handover, regular check-ins, and a supportive network to help you thrive as a leader.
• Access to online learning opportunities, including a 3-day leadership course to enhance your skills.
• Sustainable Healthcare: Together towards zero 
• Monthly Allocated Days Off 
• 4 weeks annual leave
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 
• Salary packaging options - up to $11,600 plus novated leasing 
• Fitness Passport for health and well-being - discounted gym options for you and your family 
• Employee Assistance Program (EAP) for staff and family members 

If This Sounds Like You, we would LOVE to see you apply:

You’re probably someone who:

• Cares deeply about people and creating safe, supportive team cultures
• Has a strong background in team leadership or people management (health experience a bonus but not essential!)
• Navigates conflict and sensitive team dynamics with empathy, maturity, and honesty
• Is an exceptional communicator—you listen well, speak with clarity, and build trust quickly
• Knows how to juggle competing priorities, keep a cool head, and drive results
• Believes in coaching others to become experts in their own domains
• Thrives when building relationships across departments and creating harmony in complexity

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

For role related queries or questions contact Jenny Martin on jenny.martin@health.nsw.gov.au

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.  

If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 
•  To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   
  

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.