Director, Patient Transport Services

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 6
Remuneration: $182,575 - $199,405 per annum plus 11.5% superannuation 
Hours Per Week: 40
Location: St Leonards

The Opportunity 

HealthShare NSW is seeking an experienced and visionary Director, Patient Transport Service (PTS) to lead the planning, development, and delivery of both the Patient Transport Service (PTS) and Make Ready Service (MRS) functions. This pivotal leadership role serves as the central point of coordination for PTS across the state, ensuring services are delivered safely, efficiently, and with strong value for money.

As Director, you will be responsible for strategic oversight and the implementation of innovative, patient-centred transport solutions across a large, complex health system. You’ll lead high-performing teams, foster a culture of excellence, and contribute to the broader goals of NSW Health by enhancing operational performance and patient care outcomes.

To be successful in this role, you will have:

• Extensive experience in the delivery of patient transport services or a comparable service within a large, complex environment
• Relevant tertiary qualifications or equivalent, with a proven record of delivering impactful strategic initiatives
• Strong professional leadership skills, including the ability to build effective teams, align operations with organisational values, and manage both people and financial resources effectively
• Exceptional interpersonal and communication skills, with a demonstrated ability to engage, negotiate and influence a diverse range of stakeholders
• Superior analytical and conceptual thinking, with the ability to interpret complex data, develop innovative solutions, and drive business-focused outcomes

Why Work for HealthShare NSW? 

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. 

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer. 

We reward our employees with a terrific range of benefits, including: 

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable 

• Hybrid working: enjoy a combination of working from home and the office 

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees 

• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay 

• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health 

• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career 

Please note some benefits may only apply to certain employment types. 

Further information on our wide range of benefits is available here. 

Eligibility Requirements 

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in your cover letter and resume

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa

• This is a NSW Health Category B position

How to Apply 

• Click Apply Now at the top of the page 

• Attach your resume and a cover letter addressing the essential requirements/Public Sector Capability Framework outlined in the position description. Your cover letter should demonstrate how your skills, experiences and qualifications align with the requirements for the role. Your cover letter must not exceed two (2) pages

• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW 

• Any role related questions can be directed to the hiring manager, Garth Worboys via Garth.Worboys@health.nsw.gov.au  

• Any career portal support questions can be directed to our customer service team at 1300 679 367

**Applications without a cover letter addressing the essential requirements will not be considered. Your cover letter must be tailored in line with the position description for the role. For further information on how to prepare your application Writing your application | Find your next role in the public sector I Work for NSW 

We are Diverse and Inclusive 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know. 

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. 

Talent Pool 

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Applications Close: midnight Sunday 13 July 2025