Booking & Scheduling Officer- Patient Transport Service

Selection Criteria:

1. Demonstrated knowledge and capacity to learn computer based booking and scheduling system within the Health environment.
2. Effective interpersonal, liaison and negotiation skills including excellent listening skills with the ability to establish and maintain effective working relationships with a variety of stakeholders.
3. Demonstrated ability to manage competing priorities, solve complex operational problems in a timely manner, monitoring and adjusting resource allocation as required.
4. Demonstrated ability in providing excellent customer service and to interact professionally with clients, managers and staff.
5. Demonstrated ability to work independently and as a team member and maintain strong team commitment working within an operational environment.
6. Demonstrated experience in multi-tasking, analysing and interpreting operational information and where attention to detail is essential.
7. Capacity to mentor and provide one-on-one training to other staff in booking and scheduling functions.
8. Touch Typing skills of forty (40) words per minute with an accuracy of ninety-five percent (95%). (Validation of typing speed and accuracy will be necessary prior to employment being confirmed).

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For role related queries or questions contact Sarina Strickland on Sarina.Scopelliti@health.nsw.gov.au

Applications Close: 22 November 2019