Senior Digital Health Analyst - Willow - Single Digital Patient Record

Position: Senior Digital Health Analyst - Willow - Single Digital Patient Record
Award: Heath Manager Level 3
Employment Type: Permanent Full Time
 

• Opportunity to work from our modern Chatswood, St Leonards office

• Attractive salary up to $150,222.00 + 12% Super and annual leave loading

• Allocated day off per month, salary packaging, discounted fitness passport and more!

• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 15th December 2025
 

About Us – Single Digital Patient Record (SDPR), NSW Health
Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.

Join us now and contribute to the millions of ways we're enriching health every day.
 

About the Opportunity
The Willow medication management team - The SDPR, manages and configures the pharmacy and medication management module in the Epic application. Our team manages areas such as medication catalogue build, hospital medication lists and dispense logic, label and prescription generation, and prescribing and dispensing workflows.
 

Commencing in early 2026, the Senior Digital Health Analyst supports the design, configuration, and implementation of digital health solutions that enhance clinical workflows and improve patient outcomes across NSW Health. This role bridges clinical insight with digital innovation, ensuring technology meets the operational and care delivery needs of health professionals.
 

This role offers the opportunity to contribute to the transformation of clinical care delivery through innovative digital health initiatives. You’ll collaborate with clinicians, data analysts, and ICT specialists to design and configure digital tools—such as electronic medical records, data dashboards, and workflow optimisation systems - that improve patient safety, streamline operations, and enhance decision-making across NSW Health’s statewide digital ecosystem.
 

In this role, you will:

• Design and deliver digital health solutions that support safe, effective, and efficient clinical care across NSW Health.

• Translate complex clinical and technical information into clear, actionable insights for diverse stakeholder groups.

• Lead and facilitate stakeholder engagement, ensuring collaborative input and alignment across clinical, operational, and digital teams.

• Define and document business requirements and future-state workflows to inform the development and configuration of digital products.

• Support quality assurance activities, including testing, issue resolution, and continuous improvement through lessons learned.

About You

We are looking for someone who:

• Holds tertiary qualifications in Health, Health Information Management, or a related discipline, or bring extensive experience in a public healthcare setting.

• Has demonstrated experience in medication management, pharmacy workflows, health IT and clinical terminology/medication catalogue build.

• Has proven success implementing digital health initiatives within clinical environments and a strong understanding of healthcare processes and models of care.

• Is a skilled communicator able to translate technical details into meaningful language for clinicians and business stakeholders alike.

• Demonstrates critical thinking and problem-solving skills, identifying risks, dependencies, and opportunities to improve digital health delivery.

• Is collaborative and adaptable, working effectively within multidisciplinary project teams to deliver outcomes that improve patient care.

You will succeed in this role if you:

• Enjoy working in an environment where no two days are the same.

• Are motivated by tight deadlines and problem solving on the go.

• Can juggle multiple priorities while staying calm and outcome focused.

• Thrive when collaborating with others to deliver results in a fast moving space.

Need more information?

• Position description

• Check out our diversity and inclusion commitment

• Learn more about Single Digital Patient Record 

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!

Role-specific enquiries: If you have any questions about the role, please contact the hiring Jing Xiao on jing.xiao@health.nsw.gov.au

General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Joe Lusaynon on johar.lusaynon@health.nsw.gov.au

All applications will be reviewed after the closing date. Due to the time of year, successful candidates will be contacted in early January 2026 and may be invited to participate in further assessments as part of the recruitment process.

Please note:

Additional information

• This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).

• Successful candidates may be required to complete multiple virtual Epic training sessions and Epic orientation, all scheduled in U.S. time.

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