CCLHD - Administration Officer Level 4 - Patient Liaison Officer - Wyong Hospital

Employment Type: Temporary Part Time till December 2025
Position Classification: Administration Officer Level 4
Remuneration: $36.45 - $37.29 Per Hour
Hours Per Week: 25
Location: Wyong Hospital
Requisition ID: REQ579820
Applications Close: Sunday, 22 June 2025 at 11.59pm

Are you ready to thrive in a dynamic role within a supportive team environment? Wyong Hospital is looking for a motivated and outcomes-focused Administration Officer to join our Patient Liaison Team. This is a fantastic opportunity to showcase your skills and contribute meaningfully to the delivery of vital services for the Central Coast community.

About the Role

The Patient Liaison Officer role is located at Wyong Hospital, working afternoon shifts from Saturday through Wednesday.

We’re seeking a motivated, detail-oriented individual to provide high-level, efficient, and accurate administrative support. This role is essential in driving positive outcomes and involves complex tasks with a high level of independence.

Previous experience in sales or an understanding of private health insurance is highly regarded, as this role supports the expansion of services for our patients and community through the generation of own-source revenue. More importantly, success in this role requires outstanding customer service skills, sharp attention to detail, adaptability, and a proactive mindset. You’ll also bring a proven ability to consistently meet and exceed KPIs, along with strong communication and negotiation skills.

If you’re passionate about improving health outcomes and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

For more information about this role, please view the Position Description.

About You

• You have strong written and verbal communication skills, with the ability to build and maintain effective relationships across all levels of the organisation.
• You have proven initiative and problem-solving ability, applying established methods, policies, and protocols to resolve issues efficiently.
• You have high-level administrative and organisational skills, including the ability to manage competing priorities, work under pressure, meet deadlines, and use MS Office and relevant electronic systems confidently.

Benefits

• Work-Life Balance – Enjoy working part time, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth – Advance your career with free professional development courses and secondment opportunities.

For more information, please visit Benefits at CCLHD

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Need More Information?

For role-related queries, please contact Melissa Sant
Phone:  4394 8241
Email:    Melissa.Sant@health.nsw.gov.au

Click here to find out more about applying for this position.

You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.

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